Knowledgebase: POP/IMAP Mail Setup
Setting up your email address on a mobile device
Posted by Richard Moran on 23 May 2013 12:13 PM

You can set up your email account on a mobile device such as an internet enabled phone or tablet.

As there are a great variety of devices with different operating systems, the terminology used when setting up your email email address may vary slightly from device to device. Regardless of the exact terms used, all devices require the same  essential pieces of information in order to connect to your email account.

When setting up your email account on your device, if you have the option, you should choose to set up the account manually. Some devices will ask for your email address and password, then automatically try to determine your settings. This seldom works successfully, don't worry if you see a failure message! You can edit the settings to the recommended settings below.     

 

Recommended INCOMING mail settings

Incoming mail server: qmail.irishdomains.com

Account username or login: your email address

Account password:  your email account password (as set by you when creating the email address in your control panel)

Security type: SSL

Port Number: 993 (IMAP) or 995 (POP) (see below regarding your choice of IMAP or POP)

Recommended OUTGOING mail settings

Outgoing mail server: qmail.irishdomains.com

Authentication: enabled or password (you may need to enter your password again)

Security type: SSL or TLS

Port Number: 587



Email account type/protocol - POP or IMAP

Your device may allow you a choice of setting up your email as a POP account or an IMAP account.

This is the protocol or how your device connects to the mail server and will affect how your email account works on the device.  Which you select depends on your own preference.

Briefly, POP connects to the server, downloads your email to the device, deletes it from the server (you can choose to leave a copy on the server), then disconnects. As email is stored on the device, you have access to your email when offline. Sent messages are stored only on the device.

IMAP works slightly differently, it connects to the server and downloads only specific information, that is a list of emails, and message summaries. It is essentially "looking" at what is on the server. To download an email, you must click on it. IMAP then processes any changes to the server - marks email as read, deletes, moves etc. then disconnects.

With IMAP incoming messages are stored on the server, while sent email may be stored either locally on your device or on the server. As messages are stored on the server, this means that you can synchronise your email across multiple devices/computers.

Note: Using IMAP stores messages on the server. Your email account has a specific storage capacity, depending on the package you have subscribed to. If your email account storage approaches its capacity, you will need to archive your older emails onto a local device, computer or other storage to free up space. This may also happen with POP if you are leaving copies of messages on the server indefinitely.



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