Knowledgebase: Reseller Hosting
How do I set up hosting for a customer ?
Posted by Helpdesk Admin on 12 August 2009 12:50 PM

To set up hosting for a customer that you have already set up ...

  • Log on to your reseller control panel
  • Click Billing in top-right to access Parallels Billing Automation.
  • Click Operation Director > Account Manager > Customers
  • Click on the customer (or use the search facility)
  • Click Orders and Add New Order
  • Select the Service Plan (hosting type) - use search icon to select.
  • Select the Subscription Period (hosting period) - use search icon to select.
  • Leave Parent Subscription blank
  • Click Next>>
  • Enter the main domain name to host it on (you can add others later).
  • Click Next>>
  • Click Place Order (please note price shown if any is your price to your customer)

At this point, the order is created and in the system, but is has status New and will not be processed yet.

Once your order is placed, you can process it ...

  • Click Operation DirectorSales Manager > Customer Orders
  • Locate the order and click on it to view.
  • Click Open Order to commence processing
  • You can check the status of the order periodically.
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