Instructions below are for Microsoft Outlook 2010 - Other versions of Outlook may vary slightly.
Open Microsoft Outlook
In the main menu, click on "File" and under Account Information, Click on the "Add Account" button.
This will open the "Add New Account" dialogue box.
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In the dialogue box, select the option "Manually configure server settings or additional server types" (bottom of the page) Click "Next >"
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Select the option "Internet Email" and then "Next >"
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Enter your email Account information:-
User Information
- Your Name - This is what recepients will see as the sender
- Your email address - Enter your full email address
Server Information
- Select Account type - POP3 from dropdown box
- Incoming Mail Server - qmail.irishdomains.com
- Outgoing Mail Server - qmail.irishdomains.com
Logon Information
- User Name - Enter your full email address
- Password - Your email account password (As set by you when creating the email account in your hosting Control Panel)
- Ensure Option "Require logon using Secure Password Authentication (SPA)" is unselected
Note: For security our mail servers require authentication and when sending mail and we strongly recommend using encrypted connections. These feature must be enabled within Outlook.
Click "More Settings" button - this will open another dialog box
- On General tab - enter a name to identify the email account on your computer
- Optional - enter additional information, Organisation, Reply email address if different from your own email address
- Select "Outgoing Server" tab
- Tick box for "My outgoing Server requires Authentication" & ensure first option is selected (Use same settings as incoming mail server)
- Click the 'Advanced' tab
- Ensure the option "Use the following type of encrypted connection" is set to "SSL" for incoming and "TLS" for outgoing emails.
- Under Server Port Numbers change the value for Outgoing Server (SMTP) to: 587
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Select OK to save settings & return to previous screen
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Select Next >
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Select Finish to complete the setup
Your email account is now set up in Microsoft Outlook, press 'Send/Receive' to pick up any new messages. Please note that if there were any messages waiting to send in your outbox, you should open each one and resend to ensure the new settings are used.
The exact procedure may vary depending on your email software and version. If you are using the older name pemlinmail1.irishdomains.com for incoming or outgoing mail server - this is OK, both will work.
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