Auto responders can be set up by the account administrator or by the individual email account user.

Administrator

• Login to the control panel using your administrator username & password.
• Select "Mail" from top menu  (if this option is not displayed, select your hosting subscription from the top dropdown box first)
• Select the email address you wish to set the responder on by clicking on the Display name
• Select The "Auto Responder" tab
• Click on "Add new Auto Responder" button
  • Tick box "Autoresponder Enabled"
  • Add an Autoresponder Name
  • Add a "Reply Message"
  • Submit

Email Account User

• Login to the control panel using your email address & password.
• Select "Email" from top menu
• Select "Auto Responders" link
• Click on "Add new Auto Responder" button
  • Tick box "Autoresponder Enabled"
  • Add an Autoresponder Name
  • Add a "Reply Message"
  • Submit

Autoresponder additional features

• Enable Filtering - allows you to set auto responder for email containing particular text in subject or body
• Reply-to-field - set a new "reply to" field on the auto responder
• Custom Subject - set a new subject for autoresponder emails
• Forward - forward incoming email to a different address