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25
Mail Storage issues [Resolved]
Posted by Helpdesk Admin on 25 August 2015 08:22 PM

We are experiencing some issues with the NFS file server cluster on our email system that is preventing some storage volumes being accessed.

As we have to perform an orderly shutdown on the system in order to bring storage back on line it will take a bit of time so please bear with us, we apologize for any inconvenience.

We will be blocking mail service access at the network level shortly so we can perform the necessary operations.

Please note that some emails programs may erroneously report password errors during this time - please do not reset your password.

Update [21:20]

We have restarted the storage system however file system checks are required to ensure data consistency and these will take a couple of hours at least.

Update [00:20]

Storage systems are back online and all services should be operational now.

Queued messages are being delivered to mailboxes so access may be a little slow for an hour or so.