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Authentication issues on mail servers [Resolved]
Posted by Helpdesk Admin on 16 May 2016 11:17 AM

There is an issue with one of our email account authentication servers at the moment.

This may prevent users logging on to webmail or fetching mail from POP3/IMAP accounts.

We expect this to be resolved within 15 minutes, but please check here for updates.

If outlook or other email program prompts for a new password you should not enter a different password - once the server is working correctly you will be able to log in normally.

[Update 11:30]

Authentication servers have been restarted and email services are operating normally.