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Issue with VPS Hardware node VZWIN13 [Resolved]
Posted by Helpdesk Admin on 28 September 2018 01:28 PM

We are investigating an issue with VPS hardware node VZWIN13 that is currently nor responding.

This is affecting a number of VPS containers with the following IP addresses:

[Update: 13:45]

This is due to a hardware issue (RAID controller).

The node is back online for now however it is likely we will have to replace the RAID controller in the near future.

We will schedule maintenance on this node between the hours of 2300 - 0200 (Sat) for further investigation and possible hardware replacement.

This may result in some further unavailability during that time but we will try keep this to a minimum.

[Update 23:20]

We will be taking this node down for hardware replacement shortly. We expect containers to be unavailable for up to 30 minutes.

[Update: 23:55]

Maintenance on this node is complete.