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Holiday Arrangements 2018
Posted by Helpdesk Admin on 21 December 2018 05:33 PM

Irish Domains wish all our customers and friends a very Merry Christmas and a Prosperous 2019.

Our offices will be closed for the Holiday Season from 4.30pm on Friday 21st December 2018 to 9:30am Wednesday 2nd January 2018. Sales and Accounts phone lines will be closed for calls during this time.

Customer service during this period will follow our normal out-of hours process (see below).

Our online store will be available for domain registration, and hosting account signups 24/7 during this period, however please be aware that new .ie registrations will not complete until the IE Domain Registry resumes processing on 27th December 2018.

Support tickets can be submitted through our Support Website  and via email at Please remember also that the resolution to most issues is available in the Knowledgebase  so you should always check there first. To speed resolution and response, ensure that you include as much information as possible to identify and replicate the issue (including screenshots where appropriate) with your email or ticket.

Our Billing & Accounts team can be contacted through our Support Website  and via email at

During the Holiday Period, support staffing levels may be lower than normal so tickets will be prioritized on basis of severity as determined by support staff. Emergency support issues (critical outage events) should always be sent by email to