Easter Holiday Arrangements 2021
Posted by Helpdesk Admin on 01 April 2021 05:43 PM
Irish Domains wish all our customers and friends a happy Easter Holiday.
Although it certainly won't be "just another" Easter weekend, please stay safe and lookout for each other.
From 6pm on Thursday 1st April to 9am Tuesday 6th our Sales and Accounts departments will be closed.
Technical support during this period will follow our normal out-of hours process (see below).
Our online store will be available for domain registration, and hosting account signups 24/7 during this period, however please be aware that .ie registrations and transfers may not complete until the IE Domain Registry resumes processing on April 6th.
Customer service and support tickets can be submitted through our Support Website and via email at email@example.com.
Please remember also that the resolution to most issues is available in the Knowledgebase so you should always check there first.
During the holiday, support staffing levels will be lower than normal so tickets will be prioritized on basis of criticality as determined by support staff.
Emergency support issues (for critical outage events only) should be sent by email to firstname.lastname@example.org.