Microsoft Outlook 2016
Posted by Richard Moran on 12 September 2016 02:27 PM

Instructions below are for Microsoft Outlook 2016

Open Microsoft Outlook

Click “FILE” and choose “Add Account

This will open the Add Email Account dialogue box.

    On the "Auto Account Setup" page, tick box - "Manually setup or additional server types"  (bottom of the page)
    Click Next >
    Select option POP or IMAP
    Click Next >

Enter your email Account information

User Information

  • Your Name - This is what recipients will see as the sender
  • Your email address - Enter your full email address

Server Information   

  • Select Account type - POP3 or IMAP from dropdown box
  • Incoming Mail Server -
  • Outgoing Mail Server -

Logon Information

  • User Name - Enter your full email address
  • Password - As set by you when creating the email account in your hosting Control Panel

Additional Settings Required

Our mail servers require authentication when sending mail. This feature must also be enabled within Outlook.

Click "More Settings" button  - this will open another dialog box

Select "Outgoing Server" tab

   Tick box for "My outgoing Server requires Authentication" & ensure first option is selected (Use same settings as incoming mail server)

IMPORTANT: For security you should also enable SSL encryption for your email

Click the 'Advanced' tab  

  1. Under incoming server settings, select Encryption Type:  "SSL"
  2. Under "Server Port Numbers" change the value for Outgoing Server (SMTP) to: 587
  3. Under Outgoing Server settings, select Encryption Type:  "STARTTLS"

Select "OK" to save settings & return to previous screen

Select "Next" and "Finish" to complete the setup

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