Knowledgebase: Email General Questions
Email General Information
Posted by Helpdesk Admin on 17 July 2009 10:30 AM
Email for a domain can be handled in many ways. This article describes the most common setups and their characteristics.
1. Through your shared hosting account
Most shared hosting accounts include email capabaility. This can be switched on or off from the Domain Administration screen in your control panel. If email via your hosting account is enabled, then the email hosting type will be displayed as 'Qmail' on your control panel. In this case, the system will insert the correct MX records into your domain to route your email through our servers. Use the 'E-mail' section in your control panel to create and administer email addresses on your account. You can also use http://webmail.irishdomains.com to read your email when away from your PC. You can find more information in the 'Qmail' section of this category.
2. SMTP Email to your in-house server.
If you run your own email server (such as Microsoft Small Business Server, Exchange, M-Daemon etc) you can route email for your domain to this server. You will need to know the static IP address of your mail server, and have port redirecton configured on your firewall to send incoming email to your server. In this case, you should remove mail hosting for your domain in the Domain Administration section of your control panel and insert an MX record for your domain pointing to this IP address. You can do this from the DNS > DNS Records tab in Domain Administration for your domain. 
You may wish to consider our Backup MX Record service that can store your email while your own server or internet connection is down.
3. Through a third party service
You can route email for you domain to a third party service if required. In this case, you should remove mail hosting for your domain in the Domain Administration section of your control panel. You will need to change the MX records for your domain as instructed by your email service provider. You can do this from the DNS > DNS Records tab in Domain Administration for your domain. 
(449 vote(s))
This article was helpful
This article was not helpful