Knowledgebase: Domain Names
Error while changing name servers on a .ie domain
Posted by Helpdesk Admin on 03 February 2011 09:57 AM
Common errors found when changing name servers on a .ie domain are:

"Unable to update nameservers to IrelandDR. Response: (2102) Parameter value policy error. is not authoritative for zone Updating technical domain data to IrelandDR for domain #NNNNN Update DNS Info for subscription #NNNNNN" 
"Update of name servers for domain failed: Unable to update nameservers . Response: (2102) Parameter value policy error. Answer from does not match that from"

Such messages are displayed when you attempt to change the name servers for a .ie domain name, but the new name servers are not correctly configured.
Unlike other top-level domains, .ie requires that the new name servers on a domain are validly configured for that domain prior to making the change.
In practice, this means that the domain must be configured on the system that will host the domain *before* the name server change is submitted. If you receive this error, you should initially contact the company that will be providing hosting for the domain to verify that the domain is correctly configured and that *all* name servers are answering authoritatively for the domain and returning identical information. Once this is done, you can resubmit the change through the control panel.
Please note that unless you are changing the name servers on the domain back to Irish Domains ( & we cannot help resolve this issue, you must contact the company that owns the name servers in question.
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