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Sep
29
New Webmail+ Interface
Posted by Helpdesk Admin on 29 September 2017 11:14 AM

This weekend, we are rolling out our new Webmail+ interface for email accounts on https://webmail.irishdomains.com

This is a newer, modern interface giving a more functional experience and improved browser compatibility and will be available from Monday morning.

Control panel links will open the older client, this will change over the next week as individual accounts are upgraded.

The older Webmail+ client can still be accessed at https://atmail.irishdomains.com for the next 30 days, there is also a link to the old client on the newer login page.

If you encounter any issues with the new Webmail, please let our Helpdesk team know by emailing helpdesk@irishdomains.com or open a ticket on our support site http://support.irishdomains.com and they will jump on it right away.

[Update 02/10/17]

The new interface is live, some visual changes may happen over the next few hours as we integrate new theme.

[Update 05/10/17]

Control panel links have been updated to use new interface.

If you need to move contacts from the old interface, simply log into the old interface at https://atmail.irishdomains.com and click "Addresses" -> "Export" and save the resulting file. Then log into the new interface and click "Address Book" -> "Import", select the saved file and click on the "IMPORT" button.

The link to the old interface will remain in place until early November.


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Aug
28
Hardware fault on legacy shared hosting node VZLINWEB04 [resolved]
Posted by Helpdesk Admin on 28 August 2017 04:51 PM


The above hosting node is experiencing hardware issues and will be migrated across to a replacement machine this evening.

Some sites on legacy shared hosting will be affected at times during the move.

Affected IP addresses are:

79.170.244.39
79.170.244.43
79.170.244.59
79.170.245.10
79.170.245.27
79.170.245.28
79.170.245.79
79.170.245.87
79.170.245.90
79.170.245.91
79.170.245.136
79.170.245.145

We will update once this has been completed.

[Update: 19:55]

All affected sites have been moved to new hardware and arr running normally.


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Jul
14
Reboot required on legacy shared hosting node VZLINWEB04 [resolved]
Posted by Helpdesk Admin on 14 July 2017 12:06 PM

The above hardware node is running high load and a reboot is required.
Some sites on legacy shared hosting are affected.

This is expected to take about 15-30 minutes.

Affected IP addresses are:

79.170.244.39
79.170.244.43
79.170.244.59
79.170.245.10
79.170.245.27
79.170.245.28
79.170.245.79
79.170.245.87
79.170.245.90
79.170.245.91
79.170.245.136
79.170.245.145

We will update once this has been completed.

[Update 12:55]

Node has been rebooted and all services should be operating normally.


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Jun
23
Control panel issue [resolved]
Posted by Helpdesk Admin on 23 June 2017 08:54 AM

There is an issue affecting our control panel at https://cp.irishdomains.com at the moment.

A server reboot on our management nodes will be required, this will take up to 30 minutes.

We will update here when completed.

[Update 09:32]

The management nodes have been restarted and control panel is running OK.


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