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Control panel issue [resolved]
Posted by Helpdesk Admin on 23 June 2017 08:54 AM

There is an issue affecting our control panel at at the moment.

A server reboot on our management nodes will be required, this will take up to 30 minutes.

We will update here when completed.

[Update 09:32]

The management nodes have been restarted and control panel is running OK.

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File system issue on shared hosting node vzlinweb08 [resolved]
Posted by Helpdesk Admin on 21 June 2017 08:34 PM

The above shared hosting node is exhibiting file system errors after a RAID failure and shared hosting containers are being migrated to another hardware node.

This will take abut two hours to complete, websites with the following IP addresses may be affected during this time:

[Update 22:05]

Container migrations are complete and all hosting containers are operating normally.

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SSL issue on [resolved]
Posted by Helpdesk Admin on 18 May 2017 01:19 PM

There is an SSL issue affecting mail sending on at the moment causing some devices to display warnings.

Please do not change password on email accounts, no action is required.

We expect this to be resolved shortly.

[Update: 13.40]

SSL Issues resolved

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Maintenance on mail storage systems [completed]
Posted by Helpdesk Admin on 11 May 2017 06:32 PM

We will be performing maintenance on the storage systems underpinning our Qmail service on Sunday night 14th May into the early hours of Monday morning.

Email services (Webmail/POP3/IMAP/SMTP) will be unavailable from 10:30pm Sunday 14th until approximately 3am Monday 15th. During this time, email clients may return timeout messages or prompt for new username/password (please don't change password if this happens, the original will work normally once maintenance has completed).

Update [22:35 14/5]

Maintenance on email systems has commenced, access will be suspended shortly.

Update [02:05 15/5]

Maintenance on mail storage is complete, all services should be running normally

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