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Network Issues [Resolved]
Posted by Helpdesk Admin on 04 February 2019 03:00 PM

We are experiencing some intermittent network issues at the moment.

Services are running, however some connections are timing out or experiencing delays.

If your email program requests a new password, please do not enter a new one.

We will update shortly when we have more information.

[Update 15:25]

This looks to be a hardware fail, so we hope to have resolved in approximately 1-2 hours

[Update 17:55]

Unfortunately it looks like being a bit longer to complete, est by 8pm

[Update 21:15]

Additional network issue identified, est about 1-2 hours.

[Update 22:25]

Failed hardware has been replaced, all services are now restored.

[Update 23:25]

The main delay was that failing over to the standby unit caused some unexpected routing issues that were difficult to diagnose and resolve.