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Problem with VPS hardware node VZWIN15 [resolved]
Posted by Helpdesk Admin on 26 May 2020 10:30 AM

The above hardware node is unresponsive as of approx 9:25 and is not running VPS services currently.

We are investigating the underlying cause and will update soon.

The following VPS IP addresses are affected:

Update [10:15]

The issue appears to be related to the underlying storage systems on the node, we will evaluate recovery options and update around 11:00

Update [11:10]

Problem is intermittent node restarts due to a hardware issue which is making live migration an issue. ETA for fix is about two hours.

Restore from overnight backup to alternative hardware is available for any VPS on request, just let us know via email to if you need that.

Update [14:00]

The issue has been resolved, containers should be running OK.